Rapid Innovation and Development
Mediaspectrum offers a suite of ready-made solutions, but more importantly a platform to rapidly adapt, change and deploy new solutions in a constantly changing regulatory and consumer environment. It’s unique combination of a fully integrated supply chain, all pre-integrated, creates the only solution available that can quickly solve and adapt to significantly complex issues facing the Financial Services industry today.
Mediaspectrum’s solutions can help your organization:
• Achieve greater operational efficiency.
• Improve overall customer experience.
• Simplify compliance and risk management.
• Have an advanced platform for product and service innovation.
• Deploy more sophisticated reports and analytics.
• Reduce I.T. costs.
• Have omnichannel capabilities.
• Adapt new regulations quickly.
SOLUTIONS
Pre-integrated into the Mediaspectrum CORE platform is the Beyond™ suite of applications, offering banks and financial services institutions a range of innovative products to enhance the customer experience, improve enagement and increase overall customer spend.
Compliance & Risk Management
In a constantly evolving regulatory environment, our compliance tools lets you add new risk elements on the fly, letting you set risk values to regulatory and risk data elements, while also easily integrating 3rd party data sources with our plug-in architecture, dynamically escalating high risk account with alerts and notifications.
Online Banking
Our interactive statements make managing and tracking your transactions easier than ever. Edit any transaction, add notes or tags for easy searches or monitoring spending. Upload and attach receipts. Take advantage of our personal finance management tools, easily manage bill payments.
CRM (with customer scoring)
Harmonize the data from any third party to create a single 360 degree customer profile. This allows you to track profitability, achieve Know Your Customer (KYC) through enterprise-wide customer scoring. Assigning risk to new and existing customers and vendors, while adpating to new regulations at light speed.
OnBoarding
Quick, clear application and sign up processes with “scan id” technology helps customers apply for cards or sign up for online banking in seconds. Customers are gently encouraged to begin volunteering useful, relevant personal information to customize their experience.
Business Intelligence Platform
Customize your own analytics dashboard or use our pre-loaded graphic reports to track logins, transaction volume, mobile usage, average balance by checking account and anything else you want specialized insight into.
Mobile Banking
Manage your accounts, view transactions, pay bills and more in our beautiful mobile banking interface. Our mobile banking app was built with the user in mind, understanding the contect of mobility and how it relates to the banking experience, offering a world-class experience in an intuitive, fast and easy-to-use platform.
Content Management System
The Mediaspectrum CMS allows content creators and collaborators to work together in a single, unified environment to seamlessly manage, leverage, integrate and store content and documents under one roof. Mediaspectrum CMS will help you deliver content that enables, engages and informs.
Card Services Portal
Our credit card platform is the next evolution of the consumer card experience, offering more value for card holders and helping you grow your card portfolio, all with a ready-to-deploy, custom-branded portal that includes a host of pre-integrated features and services like interactive statements, earn and burn capabilities, travel booking and more.
Corporate Credit Card Portal
Offer your business customers a revolutionary corporate card that understands business expenses. With advanced expense reporting, employee rewards program and task management built into the corporate card experience, our portal lets you offer a card they’ll want to use.
Rewards
Our rewards systems gives customers the ability to earn and burn points, all in one simple-to-use interface. Earn points by purchasing services like travel without leaving the main site, or by trying bank products. Burn points on past spends, online or offline shopping with merchant partners, or simply gifting them away.
Merchant Portal
With full control over their profile, offers and customer targeting, Beyond puts merchants in the driving seat. Make merchants true partners and leverage the power of brand association, while letting merchants have valuable insights into spending trend.
Customer Communications
Beyond’s communications tool helps customers have instant access to the help they need via IM, phone, video or email. With omni channel capabilities customer service reps can access any saved activities and help customer at any point in their process.